What is the meaning of DOP BNK?
ID-DOPBNK / TD-DOPBNK
People get a message from DOP BNK, that a 20000 amount is been credited to your account.
ID-DOPBNK / TD-DOPBNK
Account No. XXXXXX0001 CREDIT with amount Rs. 20,000.00 on 27-04-2021. Balance is Rs.20,000.00.
Dop Bank Mobile Banking
#1. What is the link for DOP Mobile Banking?
Below is the Google Play store link to download the India Post Mobile Banking app for Android phones.
#2. What are the pre-requisites for availing of DOP Mobile Banking?
Valid Active Single or Joint “B” Post Office Savings account provider necessary KYC documents, if not already submitted e-mail address
- PAN number
- Valid unique mobile number
- Should have opted for Internet banking. (The terms ebanking and internet banking are used interchangeably)
#3. How to Register for DOP Mobile Banking?
Download the channel application form from the below path & apply at the home branch Post Office along with required documents and Post Office will register for DOP Mobile banking.
- DownloadPath: Please visit our official website at the following URL: https://www.indiapost.gov.in/VAS/Pages/Form.aspx. Under the SavingsBank category, the “ATM or Intra Operable Netbanking/Mobile Banking request Form“ is available for download
#4. How to activate my DOP Mobile Banking?
After registering for DoP Mobile Banking, as mentioned in point 3 above, download the India Post mobile banking app from the Google play store and use the option Activate mobile banking, and follow the pre-defined steps after 24 hours of registration.
#5. What is my User Name?
The CIF ID printed on the first page of your passbook is the default username. You can change your channel login credentials of mobile banking in the update channel login ID option under the My Profile section in the internet banking
#6. What is the permissible limit for wrong login/transaction password attempts?
The permissible limit for the wrong login is 3 attempts and 5 attempts for transaction password.
#7. What if I type my M-PIN or transaction password wrongly and how many wrong attempts are permitted?
In case M-PIN is entered wrongly 3 times, your user ID will be disabled from logging in. In case the transaction password is entered wrongly 5 times, your transaction rights will be disabled.
#8. What is the procedure to enable the disabled DOP Mobile Banking login and transaction rights?
For enabling DOP Mobile Banking login, use Activate mobile banking tab and provide the required information sought by the application for enabling the disabled login. If transaction rights are disabled, please address the issue by mentioning the CIF ID/User ID to [email protected] from your registered email ID with the issue details.
#9. What if I forget my M-PIN?
To reset the M-PIN in the India Post Mobile Banking app, use Activate Mobile Banking tab and provide the required information sought by the application.
# 10. What if my transaction password expired while carrying out transactions?
The India Post Mobile Banking application will prompt you to change the transaction password.
#11. Can my username be changed?
Yes, the user ID can be changed only once through an internet banking login under My profile > Update channel login ID option.
#12. What if my username is forgotten?
Please address the issue by mentioning the CIF ID printed on the first page of the passbook to [email protected]from your registered email ID with the issue details.
#13. Can I transfer funds and make deposits?
Funds can be transferred from your POSB account to other POSB accounts belonging to you or a third party.
- Deposits can be made from your POSB account to your own RD account, Repayment of half withdrawn RD amount, PPF account, and Loan amount on PPF is also possible.
#14. What if some of my Post office accounts are not visible in my DOP Mobile Banking login?
Please visit the home branch PO of that account to change the customer ID/CIF ID with the eBanking/m-banking registered CIF/Customer ID
# 15. What types of accounts can I open through mobile banking?
You can open either RD or TD accounts through the Requests option in the Home tab of the application
#16. What types of accounts can be closed in mobile banking?
No option is available for the closing of accounts in the India Post Mobile Banking. However, RD and TD accounts can be closed or pre-closed through internet banking, as per the existing POSB norms
#17. Can I register a stop cheque request?
Yes, it can be done under Cheques > Stop cheque
#18. Can I revoke the stopped cheque?
Yes, a stopped cheque can be revoked under Cheques > Revoke cheque
#19. Can I change my transaction password?
Yes, it can be changed in internet banking only under the My Profile > Change Passwords option.
#20. What if I forget my transaction password?
Please login into the India Post Internet banking site. Did use forget the password? link on the home page. Below options are available to reset the password. Follow the instructions prompted by the applications during reset.
- Using Security Questions and Answers
- Using Account Number and Date of Birth
#21. Can I take PPF withdrawal through mobile banking?
No, there is no such option available in the India Post Mobile Banking application. However, it can be availed in internet banking for the eligible amount as per POSB rules.
#22. Can I repay RD half withdrawal (Loan)?
Yes, RD half withdrawal repayment can be made.
#23. How can I disable my DOP mobile banking?
Approach home branch PO for disabling DOP Mobile Banking
#24. How do I get the passbook for RD / TD accounts opened through DOP MobileBanking?
The customer should approach the home branch (where the CIF ID is attached), identify himself, and provide the account number(s) opened online, to get the passbook(s).
#25. How can I get support from DoP for any issues regarding DOP MobileBanking operations?
Please call our customer care toll free number 1800-425-2440 between 9 AM to 6 PM from Monday to Saturday for any assistance or you can write to us on our email [email protected]
#26. Can I place a request for a new ATM card in the India Post Mobile Banking app?
Yes, New ATM card request can be placed in the Mobile Banking app Dashboardunder: Request –> New ATM Card Request
#27. How to request for ATM PIN in the India Post Mobile Banking app?
ATM PIN request can be placed in the Mobile Banking app Dashboard as under:
- Request –> ATM PIN Request
28. How do I add Beneficiary in the DOP Mobile Banking app?
The beneficiary can be added under the Menu Transfers> Transaction Support > Add Beneficiary
#29. Can I view the added Beneficiaries?
Yes, under the Menu Transfers> Transaction Support
#30. Feature list for Mobile banking ( DOP BNK)
|1||Account Balance & Details – Saving, RD, LARD, TD, PPF, Loan Against PPF, NSC||Yes|
|2||Transaction History — Saving, RD, TD, PPF, Loan Against PPF, NSC||Yes|
|3||Mini Statement – Saving, PPF||Yes|
|4||Fund transfer between Own Savings accounts and Other Users Savings Accounts within DOP||Yes|
|5||Fund transfer from Savings account to Own/Linked RD and Own/Linked LARD Accounts||Yes|
|6||Fund transfer from Savings account to Own/Linked PPF (Subscription and Loan on PPF) Accounts||Yes|
|7||Requesting for RD account open||Yes|
|8||Requesting for TD account open||Yes|
|9||New ATM Card Request||Yes|
|10||ATM PIN Request||Yes|
Last Updated:19 Feb 2021